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All About Us at Coole Insight Ltd


Coole Insight Ltd is the home of students’ union development, driving sector improvement through collaboration, expertise, and insight. We work hard in our pursuit of getting the right thing done by people, and by organisations.


We embody the transformational power of the student movement, and share our lived and work experience of this power to maximise the potential of elected student leaders, professional staff teams, and students’ unions as organisations.


Our products and services are tailored to the needs of each individual client by recognising difference, specific needs, and changing circumstances. Whether you are a students’ union with one elected officer or several, we can help. Whether you have a staff team of one or one hundred, we can help. Whether you are a multi-million-pound autonomous organisation or a small department within a university, we can help.


The Student Officer Support Programme (SOSP) is our flagship offering. Starting in July, we meet monthly through to the following June with over hundred student officers across the UK and Ireland to check in on their officer experience in terms of their mental health and wellbeing, day to day performance in the role, and their future employment prospects beyond students’ unions. We also track and monitor each individual officer’s journey through a monthly data collection process, that is shared with participating students’ unions on the programme, and other organisations for sector improvement purposes. Each officer also has access to a 360-degree appraisal process and report that provides feedback on their year in office from their SU colleagues and senior university stakeholders.


Coole Insight works with a team vastly experienced and high-quality consultants to deliver a diverse range of training, organisational reviews, additional interim capacity, one to one mentoring, and 360 appraisal reviews for staff. The SOSP also has a sister programme for Student Governors, that we work on in partnership with Aaron Ross Porter Consultancy.


Coole Insight Ltd. is a company registered in England and Wales with company number: 11732750. Coole Insight Ltd. was founded in 2018 by Steve Coole, who continues to lead the organisation on a day-to-day basis.

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