Student Officer Support Programme

What's Included?
  • 13 sessions per officer (April - June the following year)

  • 10 Sessions per officer (July - June)

  • Monthly Action Learning opportunities for officers to network with other SU's on the programme (July - June) 

  • Independent student officer advice line (Monday - Friday 9am - 6pm)

  • Student officer annual impact tracker​

  • Access to an anonymised monthly insight data dashboard (Includes all data from all students' unions)

  • Mid-year review (January)

  • Tailored student officer 360 review, report, and facilitated feedback session (April-June)

  • Student officer employability, exit strategy and interview preparation support (January-June)


15 Month Programme (April-June) - £4,800 + VAT per students' union

Full Year (all of the above) - £3,750 + VAT per students' union

Half Year (January-June) - £2,500 + VAT per students' union

Wrap Up & Exit (April - June) - £1,500 + VAT per students' union

Pick & Mix - £Quoted on a case by case basis

Individual Officer Support - £Quoted on a case by case basis per hour (£50-£75 + VAT per hour)

For a free consultation email

Additional Officer & SU Support Services

Student Officer Induction / Residential Training Packages

  • Coole Insight Support Programme SU rates start at £400 + VAT per day

  • Non Coole Insight Support Programme SU rates start at £500 + VAT per day 

Trustee Induction & Away Day Facilitation 

  • Priced as above

Conflict Resolution & Mediation Services

  • Priced as above

First time CEO / Senior Manager Mentoring

  • £1,500 + VAT for 12 months (Up to 2 hours per month + qualify for Coole Insight's base rate of £400 + VAT per day for other services)

  • £540 + VAT for 6 Sessions 

360 Reviews for Charitable Organisations

  • £175 + VAT per staff member at SU's on Coole Insight's Student Officer Programme

  • £265 + VAT per staff member for students' unions

  • £299 + VAT per person for all other organisations

Organisational Reviews (E.g Strategy / Culture / Officer Role Reviews / Democracy)

  • Fixed day rate of £400 + VAT for Coole Insight Support Programme SU's

  • £500-£600 + VAT Day rate for Non Coole Insight Support Programme SU's

Coole Insight on Facebook

Coole Insight on LinkedIn

Twitter: @LtdCoole

What Student Officers say...
                               "I am lucky enough to be mentored by                                         Steve and I can honestly say our mentoring                                   sessions are the highlight of my month.                                         Whether I need career advice, guidance on                                   a specific project or a general vent about                                     how I am feeling, Steve always gives me                                       honest and useful advice. I have massively                                   grown in confidence in my current role and I                                 owe a lot of that to Steve, he is so                                               incredibly encouraging and supportive. I also know that if a work crisis arises and our next session isn't for a while, I can drop him an email and will get a quick response where he will go above and beyond to help me. Whether I'm faced with a problem or having a moment of self-doubt, I often find myself thinking 'what would Steve say?' and that's definitely a sign of a great mentor" 
Liv Harvey
Vice President Activities
Exeter Students' Guild
"It’s a pleasure to work with Steve, he is
very understanding, reflective and
supportive in problem-solving. He helped
to give me a greater understanding of
professional and personal values within a
workplace and the staff relationship, as
it’s my first job as a sabbatical officer.
Having Steve as a coach has really helped
me with problem solving and my own
personal development. I would definitely
recommend working with him.”
Ismahan Nur
Vice President Post Graduate Education
Westminster Students' Union
                                      “Wrexham Glyndwr SU sought out 
                                      Steve Coole to assist the elected                                                  Sabbatical Officers in their roles for the                                        2019/20 academic year. This was so                                              that the officers had an external                                                    mentor  that  would help plan out their                                        goals, working load and map out the                                            year ahead. Steve came highly
recommended which was the reason for asking him to come on board. During my contact time I have been able to confidently highlight areas of concern and action these in a positive way through a method that I wouldn’t have used without Steve’s help. As well as this, you can talk to Steve in a causal manner where he offers insight into potential thinking for the future whilst also managing your current expectations. Steve has a large network of people who may be able to offer extra assistance both presently and for your future. Also, part of this service is that Steve is always at the end of the phone should anything crop up and is happy to help outside of the face to face contact time. I was extremely happy with Steve’s help and professionalism.”
Kieran Irwin
Wrexham Glyndwr Students' Union
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